Why Switch to Proptia?
Transitioning to a new HOA management platform can feel overwhelming, but with Proptia, you’re never alone. Our intuitive single sign-on platform, combined with dedicated onboarding and ongoing support, ensures your HOA thrives from day one.
Seamless Onboarding
Our white-glove onboarding process guides you every step of the way, from data migration to system setup, ensuring a smooth transition.
Dedicated Support
Our responsive support team is available to answer questions, troubleshoot issues, and provide training, earning a 10/10 from HOA boards.
Dedicated Customer Success Rep
Your dedicated Customer Success Representative is your advocate—serving as the voice of the customer and fully committed to ensuring you get the most out of the platform. Their sole focus is helping you succeed and maximize the value of every feature.
Our Stress-Free Onboarding Process
We’ve streamlined onboarding to eliminate the hassle and get your HOA up and running quickly.
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Discovery and Planning
We assess your HOA’s needs, discuss goals, and create a tailored onboarding plan. No contracts, no pressure—just clarity.
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Data Migration
Our team securely imports your resident data, documents, and settings with a focus on accuracy. Any discrepancies are flagged and shared with you for resolution.
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Training & Customization
We provide free, unlimited training for your board and residents, plus customizable templates to match your community’s branding.
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Launch and Support
Go live with confidence, backed by our live support team to ensure ongoing success and resident satisfaction.
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Managed System and Professional Services
Short on resources to manage your security system? Proptia’s managed system services help reduce the workload for property managers by handling day-to-day tasks like adding new residents, managing credentials, running reports, and more. We take the burden off your team—so you can focus on what matters most for your community.
What HOA's Are Saying
We knew switching systems after 7 years would be a major lift—especially with our complex visitor management setup and a country club and resort behind our gates. The data was extensive, but Proptia’s implementation team guided us with best practices and made the process smooth. No implementation is perfect, and we did run into some data issues, but overall we were very pleased. One key takeaway: audit your data—it's critical to a successful migration.
- Judy Hand HOA Security Chair
We are a 6,600 home community in Southern California Proptia’s onboarding support was a game-changer. They handled everything, and our board was up to speed faster than expected. 10/10!
-HOA President Charles Dewitt
Switching to Proptia was seamless. Their team ensured our data was secure and our residents were properly trained. We also transitioned to a new guarding company during the switch, and while they were already familiar with Proptia, the team still provided thorough training to align everything with our specific processes.
-HOA President Lisa Blake