Support

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Channel Partner and Software Support

Proptia prides itself on providing a high-touch and high-impact service for our customers. We're able to do so through collaboration with a network of highly qualified, vetted, and aligned partners local to your home, community, and valuable commercial real estate assets. We are dedicated to ensuring that your software runs smoothly and efficiently. We understand that when you encounter a problem, you need it resolved quickly, and that's why we offer prompt and personalized assistance to all our customers. Our support team works tirelessly to deliver effective solutions that help you achieve your goals. With our commitment to quality customer support, you can trust us to be there every step of the way, ensuring that you get the most out of our software.

How we determine if a partner is a good fit:

  • Good customer service reputation
  • Overall quality of their support
  • They must offer emergency support
  • You will talk to an actual human being
  • Must have required certifications
  • Must be technology adept

We Understand a Software Solution is Only as Good as It's Support