What Are Virtual Guard Services?

virtual guard services

Advances in technology have revolutionized the way we handle security. Hired guards and cameras are still beneficial, but a growing number of property managers and HOA boards are discovering the advantages of virtual guard systems.

A virtual guard service is a cost-effective alternative to standard physical security services, offering 24/7 digital monitoring composed of analytics and data-driven automated technologies that provide peace of mind for those in charge.

For property managers and board members looking to “up their security game,” this article will explore how virtual guard systems can be integrated into a comprehensive security strategy. We’ll cover:

Keep reading to learn how virtual guards offer more efficiency than conventional security measures alone.

Breakdown of virtual guards

Virtual guard systems consist of a combination of hardware and software components that work together to provide efficient security surveillance. The hardware typically includes cameras, sensors, and access control devices strategically placed throughout the property.

Typically, these devices are equipped with various technologies such as video analytics, facial recognition, license plate recognition, motion detection, and infrared sensors.

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The software component is the brain behind virtual guard systems. It comprises algorithms and artificial intelligence (AI) to analyze data collected from the hardware components in real time. This intelligent software can detect anomalies or potential threats by identifying patterns or unusual behavior through advanced analytics.

Why not surveillance software?

The similarities between standard surveillance software and virtual guards may lead you to wonder why virtual guard services are necessary.

While surveillance software is important for capturing and recording footage, it lacks the ability to actively respond to security threats in real time. Virtual guard systems, on the other hand, have the capability to react immediately and initiate appropriate actions when abnormal activities are detected.

Imagine a scenario where an unauthorized individual enters a restricted area of a property late at night. With traditional surveillance software, this event would be recorded for review later.

However, with virtual guard systems in place, an alert is triggered as soon as the person crosses into restricted territory. The system can then automatically notify on-site guards or dispatch authorities while providing them with relevant details about the intruder.

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Remote virtual security guard kiosk systems offer a significant departure from traditional surveillance setups by providing a comprehensive solution for real-time visitor management at HOA entries. While surveillance primarily focuses on passive monitoring and recording of activities, these advanced kiosk systems combine cutting-edge technology with live human interaction to actively manage and enhance security. They enable the seamless addition and processing of visitors, granting access and monitoring their movements within the premises. This dynamic approach ensures that unauthorized individuals are promptly identified, and permitted guests are efficiently processed, providing a proactive layer of security that surveillance alone cannot achieve. In essence, remote virtual security guard kiosk systems represent a forward-thinking evolution of security measures, bridging the gap between technology and human oversight to create safer and more controlled environments.

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Benefits of virtual guards

Virtual guards vs. security personnel

Nearly every industry has found innovative ways to introduce automation into their processes, and the security industry is no exception. While hired security guards play a crucial role in safeguarding properties, they are limited by their human capabilities.

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One of the main advantages of virtual guard systems over traditional security personnel is their ability to monitor large areas simultaneously. Virtual guards can analyze data from multiple cameras and sensors in real time, covering a wide range of locations without getting tired or distracted.

This means that property managers can enhance overall security coverage without having to employ a large team of physical guards.

Additionally, virtual guard systems have zero downtime. Unlike humans who need breaks or might fall asleep during night shifts, virtual guards operate around the clock uninterrupted. Their consistent vigilance ensures that potential threats are never missed or overlooked.

Cost-effectiveness and ROI

Another major benefit of virtual guard systems is their cost-effectiveness. Hiring and training physical security personnel can be expensive, especially for properties that require 24/7 monitoring. On top of that, there are additional costs such as uniforms, insurance, benefits, and potential liabilities. On average one 24/7 security guard will cost a gated HOA upwards of $180,000 a year.

Virtual guard systems offer a more affordable solution without compromising on quality. Initially, the installation and setup of the necessary hardware may require some investment. However, in the long run, virtual guards can provide substantial cost savings compared to maintaining a physical security team.

Furthermore, virtual guard systems often come with advanced analytics and reporting capabilities.

This means property managers have access to detailed insights into security incidents on their property – when they occurred and how they were resolved – which helps improve overall security protocols and optimize resources in the future.

Scalability and integration

Virtual guard systems are highly scalable and can be easily integrated with other security technologies.

As a property expands or changes, virtual guards can adapt to the new requirements without significant modifications or additional resources. This flexibility allows property managers to customize their security solutions according to their specific needs.

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Integration with other security technologies such as remote visitor kiosks further enhances the efficiency of virtual guard systems. For example, telephone entry units, intercoms, and access control systems can be linked with virtual guards, enabling the remote monitoring of entry and exit points.

In case of any unauthorized access attempts, virtual guards can immediately respond by locking doors or activating alarms.

Other examples include:

  • Integrating video analytics with virtual guard systems allows for automatic license plate recognition in parking areas and visitor entry lanes helping to identify suspicious vehicles or track any unwanted activity.
  • Connecting fire alarm systems with virtual guards enables real-time monitoring of smoke and heat detectors, allowing for immediate response and evacuation protocols if necessary.
  • Integrating facial recognition technology can help identify known offenders or individuals on a watchlist, immediately alerting authorities if a match is found.

Enhanced efficiency and reduced false alarms

Traditional alarm systems can be triggered by a variety of factors, such as wildlife, weather conditions, or even user errors. False alarms can waste valuable time and resources for property managers and authorities.

Virtual guard systems are programmed with advanced analytics that enable them to differentiate between genuine security threats and false alarms. Through analyzing multiple data points in real time, these systems can determine if an event is truly suspicious or simply a non-threatening occurrence.

Property managers and security personnel will only receive alerts relevant to actual security breaches, allowing them to respond appropriately without unnecessary interruptions.

In turn, this increased efficiency saves both time and money for property managers while also improving the overall effectiveness of their security operations.

Proactive incident response

In addition to reducing false alarms, virtual guard systems enable proactive incident response. Instead of relying solely on reactive measures like live monitoring and alarm notifications, virtual guards can take immediate action when security breaches occur.

For example, if a virtual guard detects an unauthorized individual in a restricted area, it can trigger deterrent actions such as activating sirens or lights to deter the intruder. In some cases, virtual guards may even initiate direct communication with on-site security personnel.

This proactive approach not only helps prevent incidents from escalating but also provides valuable evidence for authorities in case legal action is required.

The ability of virtual guards to actively intervene and respond increases the chances of deterring criminals and minimizing potential damage or theft.

Reduced liability

Property managers have a responsibility to ensure the safety and security of their residents or tenants. However, with conventional physical security measures, there is always a level of liability associated with human error or oversight.

Virtual guard systems can help reduce this liability by providing consistent and unbiased monitoring.

The use of advanced analytics and AI technology eliminates the possibility of human errors, such as missed incidents or lapses in judgment. This not only helps protect property managers from potential lawsuits but also provides reassurance to residents that their safety is being prioritized.

Additionally, virtual guard systems can record all activities and incidents in real time. This serves as valuable evidence when dealing with insurance claims, legal disputes, or internal investigations within the property.

Integrating virtual guards into your security system

If you are a property manager or board member looking to enhance your security strategy, integrating virtual guard systems should be a top priority. With their many benefits, virtual guards offer an innovative solution to address the evolving security needs of modern properties.

Take the first step towards improving your security by contacting Proptia today. Our expert team can assess your property’s specific requirements and design a customized virtual guard system that seamlessly integrates with your existing security infrastructure.

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Don’t wait until an incident occurs. Contact Proptia for a demo today, and be proactive in ensuring the safety of everyone on your property.

Final thoughts

In conclusion, virtual guard services offer numerous benefits for property managers and board members looking to improve the safety and security of their properties.

These cost-effective digital solutions provide 24/7 monitoring through a combination of hardware and software components that offer advanced analytics and real-time response capabilities.

Property managers can enhance their security coverage at lower costs by utilizing virtual guard systems alongside traditional physical guards or surveillance software. Plus, the use of virtual guard services provides increased efficiency, unlimited uptime, detailed incident reporting, and integration with other security technologies.

As technology continues to advance in the field of digital surveillance and security solutions, we are likely to see even more innovations in this area that further elevate the effectiveness of virtual guards as trusted guardians for our properties.


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Nick is a tech-savvy freelancer with a passion for coding and a knack for writing. As a programmer by trade, he knows the ins and outs of the digital world, with a particular interest in PropTech and Security Tech. When he’s not tinkering with the latest software, you can catch him scaling mountains or unleashing his creative side on a canvas.