Jonas Club Software Overview, Costs, and Benefits (2023)

Clubs are big business and big entertainment but running the back end of these clubs can be complex and time-consuming without the right management tools. It requires efficient tracking of memberships, reservations, financial transactions, event management, and other administrative tasks. 

A leader in this space is Jonas Club Software, cutting-edge club management solutions designed to streamline operations and enhance the administrative efficiency of golf clubs, private clubs, and other member-centric organizations.

What is Jonas Club Software?

Jonas Club Software is a comprehensive club management solution that caters to the diverse needs of golf clubs, private clubs, resorts, public facilities, and other member-centric organizations.

It provides an array of intuitive applications aimed at enhancing operational efficiency, improving membership management, tracking financials, and streamlining facility management.

The software encompasses modules for things like:

• Appointment Bookings
• Activity Tracking
• Billing and Payments
• Class Scheduling
• Club Accounting
• Amenity Booking and Reservations
• CRM
• Document Management
• Event Management
• Gift Cards
• Hotel Management
• Inventory Management
• Loyalty Programs
• Marina Management
• Online Ordering
• Payroll
• Point of Sale and Self Service Kiosks
• Prepaid Services
• Purchase Orders
• Spa Management
• Tee Time Management

and more…

What products does Jonas Club offer?

Jonas Club offers a suite of products to manage and streamline various aspects of club operations, including:

ClubHouse Online

This fully integrated club management solution offers comprehensive web services, online restaurant reservations, and event management capabilities. It simplifies website design, content management, and online marketing for clubs. 

It includes powerful online tools like:

• Roster: This is a directory module where club members can see other members’ profiles and contact information, promoting networking and camaraderie within the community.
• Statements: This feature gives members a clear view of their account balances, chit details, credit book, and other financial transactions.
• Event calendar: The calendar displays all the club’s upcoming events, social gatherings, or programs. It helps boost member engagement and keeps everyone informed about the club’s schedule.
• Tee time reservations: This feature allows members to book their preferred golf tee times online, streamlining the reservation process and making it hassle-free.
• Court booking: Akin to tee time reservations, this tool allows members to reserve sports courts (like tennis or squash) at the club, ensuring facilities are well-managed and available when needed.
• Dining reservations: This module lets members book tables at the club’s dining facilities, providing a convenient, easy-to-use system for meal planning.
• Appointment booking: This feature allows members to schedule appointments, whether it’s a personal training session or a spa appointment. 
• Payments: An integrated payments option supports easy online payments for membership dues, event registration, dining, and other transactions.
• Class scheduling: Scheduling and registering for fitness classes, learning workshops, or enrichment activities can be done online, ensuring a seamless sign-up process for members.
• Online ordering: Whether ordering merchandise from a club store or food from a restaurant, this feature makes purchases convenient and quick and can include delivery or pick-up options.

But it’s more than just a desktop web portal for booking appointments or ordering food. 

Email marketing

Jonas Club Software also has robust email marketing features. Clubs can directly send targeted email campaigns to their members to advertise upcoming events, special promotions, or other club news. 

The software allows for member segmentation, helping to ensure that members only receive relevant communications. 

Additionally, it also provides detailed analytics, such as email opens, click-through rates, and more, allowing clubs to fine-tune their marketing strategies based on their members’ engagement.

Mobile app

Recognizing the vital role of mobile technology in today’s world, Jonas Club Software also offers a club-branded mobile app. It extends the convenience of online club management to members’ smartphones, enhancing their user experience.

Through the mobile app, members can effortlessly view their statements, book tee times or dining reservations, view the event calendar, RSVP to events, and more. The app allows for real-time updates, ensuring members have timely access to club services and information at their fingertips.

Source: MemberInsight

MemberInsight

MemberInsight is another tool Jonas Club Software offers that focuses on member engagement and satisfaction. It is a Net Promoter Score (NPS)-based system tailored for member feedback.

The NPS system measures member loyalty by asking one simple question: “On a scale from 0 to 10, how likely are you to recommend our club to someone you know?” 

Based on the responses, clubs can identify promoters (score 9-10), passives (score 7-8), and detractors (score 0-6).

MemberInsight automates the feedback process by periodically emailing short, easy-to-answer surveys to members. It then analyzes the feedback, giving the club actionable insight into members’ experiences and expectations. 

Source: MetricsFirst

MetricsFirst

MetricsFirst is an advanced solution offered by Jonas Club Software that provides key performance indicators (KPIs) and metrics essential for strategic decision-making in club management.

This dashboard-based tool presents a clear overview of a club’s operations through real-time, easy-to-understand visuals displayed in a web browser. It extracts data from various areas like sales, finance, membership, F&B, golf, and more to present a holistic view of the club’s performance across multiple areas.

MetricsFirst allows management to identify trends, monitor progress toward targets, and evaluate the effectiveness of strategies implemented. With at-a-glance access to a wealth of data, club managers can make informed decisions to improve their club’s services, operations, and overall performance. 

Source: MakeShift

MakeShift

MakeShift is a dynamic workforce management solution integrated within the Jonas Club Software suite designed to streamline staff scheduling, time tracking, and communication processes.

As an employee scheduler, MakeShift provides club managers with an easy-to-use interface to create and share staff schedules. Managers can assign shifts, tasks, and roles, and employees can access their schedules from anywhere through the MakeShift app, reducing confusion and miscommunication.

How much do Jonas Club products cost?

Jonas Club Software presents a highly customizable range of products catered to meet the specific needs of each club. Thus, the pricing is not directly listed for the ClubHouse Online suite. 

The cost would be based on the modules chosen, the size of the club, the number of users, and other factors. For the most accurate pricing information, it would be best to contact the Jonas Club Software team directly for a personalized quote.

Source: MemberInsight

Cost of MemberInsight

On the other hand, for MemberInsight, the pricing is quite transparent. The software costs $249 per month (billed annually), amounting to $2,988 per year. There also is a one-time setup and training fee of $1,000. 

This price includes the power of a fully automated NPS system, regularly scheduled surveys, real-time feedback alerts, and automated reporting.

Source: MetricsFirst

Cost of MetricsFirst

There are no public pricing details given MetricsFirst, but the company does break its offerings into five distinct packages, so you only have to pay for the parts you need.

Here are the available packages:

Financials

This package provides a comprehensive visualization of your club’s financial performance. It allows you to monitor revenue, expenses, and profits, and facilitates budgeting and predictive analysis.

Membership

The Membership package includes everything in Financials and offers invaluable insights about your club’s member base. It can track member behavior, analyze trends, monitor retention rates, and measure growth. It helps to identify member needs, preferences, and habits to improve the overall member experience.

Bookings & Reservations

This package includes both Membership and Financials and helps optimize the usage of your club’s facilities. Analyzing booking trends, identifying peak usage times, and examining cancellation patterns enables efficient allocation and management of your club’s various resources.

Food & Beverage

This package also includes Membership and Financials (but not Bookings & reservations). It can check the pulse of your club’s food and beverage operations—monitoring sales, customer choices, popular items, inventory tracking, and wastage controls. 

Complete

This comprehensive package combines all the features of the four packages above. It provides a full range of metrics covering all aspects of your club’s operations, delivering a holistic and integrated solution for data-driven club management.

Source: MakeShift

Cost of MakeShift

MakeShift, the robust workforce management solution from Jonas Club Software, offers a clear and competitive pricing model. The basic package, which includes scheduling features, costs $2.75 per user per month. 

For clubs seeking additional features, MakeShift offers two optional add-ons:

• Time & attendance: Priced at an additional $1.25 per user per month, this add-on provides time tracking capabilities, enabling accurate recording of employee work hours and making payroll management more efficient.
• Connect: For an extra $0.50 per user per month, the Connect add-on provides a communication platform facilitating seamless communication between management and staff.

For those who wish to test the software before committing, MakeShift offers a 14-day free trial period. This allows potential users to explore the software’s features and understand its functionality before purchasing.

Pros and cons of Jonas Club Software

If it wasn’t already evident, there are a number of significant advantages (and some potential disadvantages) to using Jonas Club Software.

Pros:

• All-in-one software suite for membership management, event reservation, metric analysis, employee scheduling, and more.
• Tailored to meet the specific needs of each club, ensuring all operational aspects are covered.
• An intuitive interface and easy-to-navigate dashboard for both club managers and members.
• Easy communication and coordination of schedules, promoting a sense of community within the club.
• The software automates various tasks like email marketing and member surveys, saving time and reducing administrative burden.
• The availability of a mobile app enhances member experience and offers access to services on the go.

Cons:

• For some smaller clubs, the cost of the software may be a concern as the pricing is not readily available and might be on the higher end due to its comprehensive features.
• As with any comprehensive solution, there could be a steep learning curve for some users to effectively use all the software’s features.
• Clubs using other systems may face initial challenges integrating those with Jonas Club Software. 
• While the software is highly customizable, certain clubs with particular requirements may still find some limitations.
• Does not include security software, access control, or visitor management. 

Final thoughts

Jonas Club Software provides a comprehensive, integrated suite of tools that greatly simplifies the complex task of managing member-centric organizations like golf clubs, private clubs, and resorts. 

Its intuitive interface, customizable features, and robust capabilities make it an invaluable asset for clubs seeking to streamline operations, enhance member satisfaction, and improve overall performance.

One notable limitation of Jonas Club Software is that it doesn’t include security software, access control, or visitor management tools, which are vital aspects of physical club management. 

However, this isn’t a deal-breaker. Jonas Club Software can be used with other specialized solutions for a complete club management system.

Proptia, a robust platform specializing in access control, visitor management, and security for gated communities for clubs, could be a perfect match. 

When used together, Jonas Club Software and Proptia can create an all-encompassing management system covering administrative, operational, member management, and security needs.